Your return
Return Schlafgut products in an environmentally friendly way. Fair and ecological handling of returns, customer-friendly goodwill policies, and fast refunds. Join us and reduce both your and our ecological footprint.
Please note
- You purchased the product within the last 30 days
- THE PRODUCT IS UNUSED AND UNWASHED
- For damaged goods, please contact our customer service.
Small Differences – Big Impact on the Environment
Our fitted sheets and bed linens are made from natural materials. Therefore, it’s possible for the color intensity to vary, even if it’s the same color. This happens because each batch is dyed individually, and natural fibers react differently to the dyeing process.
For all products to look exactly the same, we would need to use a significant amount of chemicals. However, that goes against our philosophy. We consciously use only as much chemistry as necessary to protect the environment, ensuring that all liquids used in the dyeing process are filtered and recycled.
Thank you for joining us on this sustainable journey and understanding these differences. They make our products what they are: natural, unique, and responsibly produced.
Changed your mind? Feel free to explore more of our products instead.
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Returns burden the environment through additional emissions and waste. Therefore, we appeal to your environmental awareness: If you believe that a return can be avoided, please get in touch with us. It is quite possible that we can find an alternative solution together. Unfortunately, in most cases, we have to dispose of damaged goods. However, if you receive a faulty product from us, please do not hesitate to contact us.
CONTACTOur goodwill policy is designed to be customer-friendly. If all the criteria for a return are met, the refund will be processed within 7 business days after receiving the return via your chosen payment method.
Frequently Asked Questions
The product should be unused and unwashed to ensure a return.
Please contact our customer service. We will find a solution together and take a close look at your case.
If all return criteria are met, the refund will be processed within 3 business days after receiving the return.
Returns not only generate costs but also impact the environment through additional emissions and waste. Together with you, we want to keep our ecological footprint as small as possible.